Shipping Policy

At ARTICOOL, we are committed to delivering your orders safely and efficiently worldwide. 

Processing Time

Orders are typically processed within 1–5 business days after payment confirmation. During high-demand periods, processing times may be slightly extended.

Shipping Time

Delivery times vary depending on the destination country and shipping method selected at checkout.

Estimated delivery times:

• Europe: 5–12 business days

• North America: 7–15 business days

• Middle East & North Africa: 5–12 business days

• International: 7–20 business days

Please note that delays caused by customs, carriers, weather conditions, or peak seasons may occasionally occur.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email allowing you to follow your package in real time.

Customs & Import Duties

Depending on your country, customs duties or import taxes may apply. These charges remain the responsibility of the customer.

Incorrect Address

Please ensure your shipping information is accurate before placing your order. Articool cannot be held responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact our support team and we will do our best to assist you promptly.

Contact

For any shipping-related questions, feel free to contact our support team through our contact page.